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Warranty
The Hooker Tackle Company
warrants its products from manufacturing defects for one year from the
date of purchase for retail consumers who purchase product from authorized
Hooker Tackle dealers. Repair or replacement of the defective
product will be at the sole discretion of the Hooker Tackle Company.
The warranty is voided if any of the following has occurred:
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The product has been altered
from its manufactured state in any manner
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Additional coatings have
been applied to any part of the product
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The product has been abused
or used in a manner in which damage or failure could reasonably be
expected to result
Consumers with warranty claims
should use the following procedure:
Contact the Company at
(614) 899-9313 or by e-mail at
hookerbait@juno.com to receive authorization for warranty return.
Once approved, return the product by mail to the address given through
authorization along with the original or photocopy of the bill of sale
with legible date of purchase. Do not send COD. We will pay
the cost of shipping to return repaired or replaced product to you.
We will do our best to return
the color and style of product to you that you originally purchased,
however, there is a chance that this may not be possible due to the
changes in colors currently offered or modifications made to existing
product lines. In this case we will replace the warranted product
with the closest available product of equal or greater value.
Dealers are to direct all
request by consumers for repair or replacement to the Hooker Tackle
Company. |